FAQ


HOW DO I PLACE AN ORDER?

Simply select your product and desired size, then click ADD TO CART. Continue Browse or head to checkout. Before you complete your purchase, take a moment to confirm your cart details (like size, quantity, and address). Then, click CHECKOUT and follow the prompts for payment and delivery.


** Our checkout system may not function correctly if you're using an ad-blocking program or app. Please temporarily pause or disable your ad blocker to complete your purchase. **
 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept all major credit/debit cards.
 

DO YOU SHIP WORLDWIDE?

We ship worldwide, but due to current circumstances, we are temporarily unable to ship to Belarus, Israel, Palestine, Russia, and Ukraine.

Asia:
Afghanistan, Bangladesh, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Macao, Malaysia, Maldives, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam

Europe:
Albania, Armenia, Austria, Azerbaijan, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City

North America:
Canada, Greenland, Mexico, United States

Carribean/Central America
Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Costa Rica, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Saint Lucia, Saint Vincent and the Grenadines, Virgin Gorda

South America:
Argentina, Bolivia, Brazil, Chile, Ecuador, Guyana, Paraguay, Suriname

Oceania:
Australia, Fiji, New Caledonia, New Zealand, Norfolk Island, Papua New Guinea, Samoa, Solomon Islands, Vanuatu

Africa:
Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Djibouti, Egypt, Ethiopia, Gabon, Gambia, Ghana, Guinea, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Morocco, Mozambique, Namibia, Niger, Nigeria, South Africa, Senegal, Seychelles, Tanzania, Togo, Zambia

Middle East:
Bahrain, Jordan, Kuwait, Lebanon, Oman, Qatar, Turkey, United Arab Emirates


** If your country is not listed, please contact ggstore@ggpoker.com to inquire about shipping availability.
 

HOW MUCH IS INTERNATIONAL SHIPPING?

Shipping and handling fees will be displayed after checkout and before payment. 

Please be aware that your order may be subject to additional duties, fees, and import taxes upon delivery. These charges vary significantly by country and are not included in the final price shown at checkout. You are responsible for paying all international duties, taxes, and any applicable customs clearance fees upon arrival in your country; these are collected by the shipping carrier on behalf of your local government.

We strongly recommend checking with your local government or customs agency for estimated costs before placing your order, as these can vary significantly by country and product type.

If you refuse to pay these customs charges upon delivery, your order may be returned to us. In such cases, please note that the original 'Shipping Fee' you paid will not be refunded. Additionally, any return shipping costs or customs fees incurred by GGStore to receive the package back will be deducted from your product refund.

 

ARE CUSTOMS FEES INCLUDED IN THE PRICE?

No, the prices of our items do not include customs fees. Such fees vary according to the customs regulations of the destination country and are the sole responsibility of the recipient.

 

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

International orders typically arrive within 14-21 business days, though delivery times can vary by country. Please note, minor delays may occur due to logistics issues or national holidays.
 

DO YOU ACCEPT RETURNS AND/OR EXCHANGES?

Yes, please view the Refund Policy.
 

HOW DO I WASH THE CLOTHES?

To ensure the longevity of your apparel, we generally recommend flipping the clothes inside out and machine washing them cold. Tumble dry low or hang dry for best results.


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