FAQ

HOW DO I PLACE AN ORDER?

Select the product you wish to purchase. Select the desired size and click ADD TO CART. Continue shopping if you wish to purchase more items. When finished shopping, double check your cart information (i.e. size, quantity, address) and click CHECKOUT. Follow the instructions for payment and delivery.


** If you use an ad blocking program/app, ‘Check Out’ system may not work normally. Please pause or delete ad blocking program to purchase the product.
 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept all major credit/debit cards.
 

DO YOU SHIP WORLDWIDE?

Yes, all countries can be shipped. But due to COVID-19, shipping is being delayed and limited to some countries.

Asia:
Bangladesh, Brunei Darussalam, Cambodia, China, Hongkong, India, Indonesia, Japan, Macao, Malaysia, Maldives, Pakistan, Philippines, Republic of Korea, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam

Europe:
Albania, Armeni, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxemburg, Macedonia, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Republic of Montenegro, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City

North America:
Canada, Greenland, United States

South America:
Antigua and Barbuda, Argentina, Bahamas, Barbados, Belize, Bolivia, Brazil, Chile, Costarica, Dominica, Dominican Republic, Ecuador, El Salvador, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Saint Lucia, Saint Vincent and the Grenadines, Suriname

Oceania:
Australia, Fiji, New Caledonia, New Zealand, Norfolk Island, Papua New Guinea, Samoa, Solomon Islands, Vanuatu

Africa:
Algeria, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Djibouti, Egypt, Ethiopia, Gabon, Gambian, Ghana, Guinea, Lesotho, Liberia, Madagascan, Malawi, Mali, Mauritania, Morocco, Mozambique, Namibia, Niger, Nigeria, Republic of South Africa, Senegal, Seychelles, Sierra Leone, Tanzania, Togo, Zambia

Middle East:
Afghanistan, Angola, Arab Emirates, Bahrain, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Turkey

Atlantic Ocean:
Anguilla, Aruba, Bermuda, Martinique, Montserrat, Virgin Gorda

** If you don't see your country above, please write to ggstore@ggpoker.com, and we'll get back to you when shipping is made available to you.
 

HOW MUCH IS INTERNATIONAL SHIPPING?

This varies on the destination and shipping kind (regular/express). You can view the shipping and handling fee after CHECKOUT and before submitting your payment.

Your order may incur duties, fees and import taxes upon delivery, dependent on your country, which may need to be paid before the purchased goods can be received. These are not be included in the final displayed price at check out.
Any charges will be determined by your local customs authority, not by GGStore.

Customers are responsible for all international duties upon arrival.
Please check your local government agency for these costs.

If customers refuse to pay and wish for a refund, please note that the 'Shipping Fee' will not be refunded.

 

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

For all orders in Korea, we estimate the delivery time to be 3-5 business days. International orders can take 14-21 business days depending on the country. Slight delays may occur due to COVID-19.
 

DO YOU ACCEPT RETURNS AND/OR EXCHANGES?

Yes, please view the Refund Policy.
 

HOW DO I WASH THE CLOTHES?

A general rule that is safe to follow for all of our apparel is to flip the clothes inside out and machine wash cold. Tumble dry low or hang dry.

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